Guests should not feel obliged to offer a gratuity for good service. However, NCL staff are permitted to accept cash gratuities entirely at the discretion of guests who wish to acknowledge exceptional or outstanding service.
Guests taking advantage of individualized services, such as spa treatments or bar service, are encouraged to acknowledge good service with appropriate gratuities. For example, for guests purchasing bar drinks the recommended gratuity is 15%. For guests purchasing spa treatments the recommended gratuity is 18%. Similarly, for guests using concierge and butler services, the recommended gratuity should be commensurate with services rendered.